Terms of Service
Last Updated: July 28, 2026
Please read these Terms of Service ("Terms") carefully before using the Homebound mobile application (the "App") operated by Homebound LLC, a Utah limited liability company ("Homebound LLC," "we," "us," or "our").
You accept these Terms by agreeing to them in the App when you create your account, and again whenever we ask you to accept an updated version (see Section 18). If you do not agree to these Terms, do not use the App.
Section 16 contains a binding arbitration provision and a class action waiver that affect your legal rights if you are in the United States. It also gives you 30 days to opt out of arbitration without any effect on your account. Please read it.
1. Acceptance of Terms
By creating an account or using Homebound, you confirm that:
- You meet the minimum age requirement for your region (see Section 2)
- You have the legal capacity to enter into these Terms
- You agree to comply with these Terms and all applicable laws
If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
How your acceptance is recorded. These Terms and our Privacy Policy are versioned separately, each identified by the "Last Updated" date at the top of that document. When you create your account and complete your profile, the App asks you to accept both, and our servers record — against your account — which version of each document you accepted and the date and time you accepted it. The version recorded is the one published on our servers at that moment; it is not supplied by your device.
You can review your consent record — whether consent is on file, and the version accepted, for each document — at any time in Settings > Privacy. It is also included in the data export described in our Privacy Policy. Section 18 explains when we will ask you to accept again.
2. Age Requirements
Homebound has different minimum age requirements based on your region:
| Region | Minimum Age |
|---|---|
| European Union, EEA, and Switzerland | 16 years old (per GDPR Article 8) |
| United Kingdom | 13 years old (per UK GDPR) |
| Canada (except Quebec), Australia, New Zealand | 13 years old |
| Quebec | 14 years old, or 13 with the consent of a parent or guardian (Quebec's Law 25 requires parental consent below 14) |
| United States and other regions | 13 years old |
Homebound is no longer offered in the European Union, the EEA, Switzerland, or the United Kingdom. As of 27 July 2026 the App was removed from those App Store storefronts, and new accounts cannot be created from those regions. The thresholds above are retained because a small number of accounts created before that date remain active, and everything in these Terms — including the consumer rights in Section 17 — continues to apply to them for as long as they use Homebound.
We use your App Store storefront country as a starting point for determining your region. A storefront is not the same as where you live. The threshold that applies to you is the one for your actual country of residence, and the storefront default never reduces it — if the two differ, tell us at privacy@homeboundapp.com and we will correct the region on your account. If you do not meet the minimum age requirement for your region, you may not use Homebound.
2.1 Users Under 18
Homebound shares location, so accounts that tell us they are under 18 are limited in what they can publish. We apply these limits on our servers, and they cannot be switched off:
- Completed trips you share go to your friends only — not to the global Activity Feed.
- Location on a shared trip is generalized to a city or region rather than exact coordinates.
If a global audience or exact location is requested — on a single trip, as your account default, or through automatic publishing at checkout — we save the more protective setting instead. We do this because precise coordinates and check-in points from activities you repeat can reveal where you regularly are.
Live location sharing during a trip and Circle sharing are not restricted: those go only to the safety contacts and friends you pick, and they are the point of the App.
You should still:
- Talk to a parent or guardian before you use location sharing.
- Only share your location with people you know offline and trust.
2.2 Parents and Guardians
If you are a parent or guardian and your child is using Homebound below the minimum age for their region, email privacy@homeboundapp.com. We will delete the account and its data once we have verified your request, without the 30-day grace period in Section 14.1, and confirm when it is done. You do not need a Homebound account to make that request. See Section 7 of our Privacy Policy.
3. Description of Service
Homebound is a personal safety planning application that allows you to:
- Create trip or activity plans with estimated times of arrival
- Designate emergency contacts to be notified about your trips
- Check in during your activities to confirm your safety
- Receive notifications and reminders about your trips
- Alert your emergency contacts if you do not check out by your expected time
- Trigger an SOS to alert your contacts during an active trip
- Connect with friends who also use Homebound
- Share your live location with safety contacts during active trips (optional)
- Share your current location with Circles of friends on an on-demand basis (optional)
- Create and participate in group trips with multiple users, including individual "I'm home" finishing
- View safety insights computed from your trip history
- Use Quick Trips for one-tap creation of routine activities
- Discover nearby places for your activities
- Save favorite locations for quick access
- View weather conditions for your trips
- Share completed trips to the Activity Feed and engage with friends' trips
- Add an optional profile photo visible to your friends and safety contacts
- Revoke the links sent to your safety contacts for a trip, and have new ones issued (see Section 8.2)
- Use the Apple Watch companion app to view and manage active trips (where available)
- Start Quick Trips using Siri and Apple Shortcuts
- Earn Homebound+ credit through our referral program (see Section 10.7)
- Upgrade to Homebound+ for premium features
Homebound+ (Premium Subscription)
Homebound+ is an optional paid subscription that provides additional capabilities:
- Up to 5 safety contacts per trip (vs. 2 on the free plan)
- Unlimited trip history (vs. 30 days on the free plan)
- Custom check-in intervals and custom notification messages
- Contact groups for organizing your emergency contacts
- Additional Quick Trip presets and pinned activities
- Expanded trip statistics
- Family Sharing support (annual plan only)
All core safety features—including trip plans, check-ins, overdue alerts, SOS, group trips, Circles, the Discover feature, widgets, Live Activities, ETA extensions, achievements, and data export—are available to all users regardless of subscription status. We may adjust which convenience features are included in each plan over time; safety-critical alerts are never gated by subscription. See Section 10 for subscription terms.
4. IMPORTANT SAFETY DISCLAIMER
PLEASE READ THIS SECTION CAREFULLY.
4.1 Supplementary Tool Only
Homebound is designed as a supplementary safety tool to enhance your personal safety planning. It is NOT:
- A replacement for proper safety planning and preparation
- An emergency response service
- A substitute for calling 911 or emergency services
- A guarantee of rescue or emergency assistance
- A replacement for informing others of your plans in person
4.2 No Guarantee of Performance
We do not guarantee that:
- Notifications will be delivered on time or at all
- The App will function without interruption or errors
- Your emergency contacts will receive or respond to alerts
- Emergency services will be notified or respond
- The App will be available in all locations or conditions
4.3 Your Responsibility
You are solely responsible for your own safety. This includes:
- Making sound decisions about your activities and their risks
- Carrying appropriate safety equipment
- Informing others of your plans through multiple means
- Having backup communication methods
- Not relying exclusively on Homebound for your safety
- Checking weather, trail conditions, and other relevant information
4.4 Technical Limitations
The App may experience network issues, server downtime, delayed notifications, battery drain, GPS inaccuracies, or other technical failures. You acknowledge that technology can fail, and you should not depend solely on this App for critical safety communications.
4.5 Live Location & Circle Sharing Limitations
If you enable live location sharing for a trip, or share your current location with a Circle, you acknowledge that location accuracy depends on GPS and network conditions, updates may be delayed, and location data may not reflect your actual position in areas with poor coverage. Circle sharing shows your most recent location, not a continuous track, and refreshes on a best-effort basis—your device may not always provide a fresh location immediately, especially in Low Power Mode or with limited connectivity or background permissions. Location sharing is time-limited and will stop when a share expires or when you end it.
4.6 SOS Alerts
The SOS feature attempts to notify your emergency contacts and applicable friends that you need help and to share your location with them. SOS is not an emergency dispatch service and does not contact 911, search-and-rescue, or any public emergency service. Delivery depends on connectivity, third-party email and push providers, and your contacts' availability and willingness to act. In a genuine emergency, contact 911 or your local emergency services directly whenever possible. Do not rely on the SOS feature as your only means of summoning help.
4.7 Group Trip Responsibilities
For group trips, each participant is responsible for their own safety. The trip owner does not assume responsibility for other participants' safety.
4.8 Emergency Contacts
Adding emergency contacts to Homebound does not guarantee they will receive notifications, take action, or create any obligation on their part.
4.9 Weather Data
Weather information displayed in the App is provided by third-party services and is for informational purposes only. Weather conditions can change rapidly. Do not rely solely on App weather data for safety decisions. Always check official weather sources before outdoor activities.
4.10 Discover & Place Information
The Discover feature suggests nearby places using third-party and public data sources. This information may be inaccurate, incomplete, or out of date, and listings do not imply that a place is safe, open, accessible, permitted, or suitable for your activity or skill level. Verify access, conditions, regulations, and safety independently before relying on any place shown in the App.
4.11 Third-Party Services
The App relies on third-party services, including for hosting and real-time data (Render, Supabase), email and push delivery (Resend, Apple), location names (OpenStreetMap/Nominatim), weather data (Tomorrow.io), maps (Apple Maps), and place search (including OpenStreetMap, Geoapify, OpenBeta, and U.S. government recreation and mapping data sources). We do not guarantee the accuracy, availability, or reliability of these services.
5. Account Registration
5.1 Account Creation
To use Homebound, you must create an account using a valid email address or Apple Sign In. You agree to provide accurate, current, and complete information.
5.2 Account Security
You are responsible for maintaining the confidentiality of your account, all activities that occur under your account, and notifying us immediately of any unauthorized access.
5.3 One Account Per Person
Each user may only maintain one account. We reserve the right to terminate duplicate accounts.
6. User Responsibilities
You agree to:
- Provide accurate information about your trips and activities
- Keep your emergency contact information current
- Not misuse the notification or SOS system
- Not use the App for any illegal purpose
- Not interfere with the App's operation
- Not attempt to access other users' accounts or data
- Respect the privacy of your emergency contacts and other users
- Only send friend requests to, and share your location with, people you know
7. Acceptable Use Policy
You may NOT use Homebound to:
- Send false or misleading safety alerts, including false SOS alerts
- Harass, abuse, stalk, or harm others, including through location-sharing features
- Impersonate any person or entity
- Violate any applicable laws or regulations
- Transmit malware or malicious code
- Attempt to gain unauthorized access to our systems
- Use the service for commercial purposes without permission
We reserve the right to suspend or terminate accounts that violate this policy.
8. Emergency Contacts & Location Sharing
8.1 Adding Someone as an Emergency Contact
Only add someone as an emergency contact if you have asked them and they are willing. By adding a contact you confirm that you have done so, that the email address is theirs, and that you are not adding them to harass, monitor, or pressure them.
This obligation is yours, but it does not shift our own responsibilities onto you. We are independently responsible to the people you add for how we handle their information. We give them notice of what we hold and why, and an unconditional way to have us stop contacting them and erase their details — without needing your permission or ours. That is set out in Section 11 of our Privacy Policy, which is written for them.
If a contact asks us to stop, we will remove them from your trips and tell you that a contact was removed. It is your responsibility to designate someone else.
8.2 Notifications to Contacts
Emergency contacts will receive emails about trip creation, trip start, check-in updates (including your location), trip completion, overdue alerts, SOS alerts (including your location and a map link), and your live location (if enabled). These emails include a secure link to a web page showing your trip status and location that anyone holding the link can view without logging in, plus one-tap links to check you in or check you out.
Revoking those links. If a link reaches someone it should not have, open the trip and choose Revoke Shared Links in the Safety Contacts section. All of that trip's links stop working at once — tracking, check-in, and check-out — and replacements are issued to your contacts with their next message. The trip keeps running. Only the trip owner can do this, and only while the trip is still under way.
8.3 Live Location Sharing
If you enable live location sharing for a trip, your real-time location will be shared with the safety contacts you designate. You can disable this at any time.
8.4 Circles & On-Demand Location Sharing
You may create Circles of friends and choose to share your current location with them for a limited time. Sharing is one-directional, time-limited (up to one week per share), and automatically expires. You can stop sharing, remove a member, or delete a Circle at any time. Only share your location with people you trust, and only add people to your Circles who have consented to being included.
8.5 No Obligation on Contacts
We make no representations about what actions your emergency contacts or friends will take upon receiving notifications.
9. Activity Feed & Social Features
9.1 Activity Feed
The Activity Feed allows you to share completed trips with friends or all Homebound users. You control your sharing preferences through:
- Publishing Mode: Choose whether to automatically share trips, be asked per trip, or never share
- Visibility Scope: Share with friends only or all Homebound users
- Location Privacy: Show exact location, generalize to city/region, or hide entirely
- Participant Visibility: For group trips, show participant details or just a count
9.2 Comments and Reactions
You may comment on and react to trips in the Activity Feed. When using these features, you agree to:
- Post only appropriate, respectful content
- Not harass, bully, or intimidate other users
- Not post spam, advertisements, or promotional content
- Not impersonate others or misrepresent your identity
- Not post content that is illegal, harmful, or violates others' rights
9.3 Community Guidelines
The following content is prohibited in comments, profile photos, and any other user-generated content:
- Hate speech, discrimination, or content targeting individuals based on protected characteristics
- Threats, harassment, or bullying
- Sexually explicit or suggestive content
- Graphic violence or gore
- Personal information about others without consent
- Spam, scams, or misleading content
- Content that promotes illegal activities
9.4 Content Moderation
We have zero tolerance for objectionable content and abusive behavior on the Activity Feed. We reserve the right to:
- Remove any comment, profile photo, or other content that violates these Terms or our Community Guidelines
- Filter or reject content at the time it is posted (for example, comments containing slurs)
- Suspend or terminate accounts that repeatedly or egregiously violate these Terms
- Review reported content and take appropriate action
- Modify or disable social features at any time
We aim to review every report within 24 hours of receiving it, and we treat reports involving safety, minors, or threats as the highest priority. That aim is an operational target we hold ourselves to — it is not a contractual guarantee, and nothing in this section creates an obligation enforceable by any user or third party.
9.5 User Content Ownership
You retain ownership of content you post or upload, including comments and your profile photo. By posting or uploading content, you grant us a non-exclusive, royalty-free license to host, store, display, and distribute that content as part of providing the service (for example, showing your profile photo to your friends, group-trip participants, safety contacts, and on invite pages you share). You can delete your own comments and remove your profile photo at any time, which ends this license except for copies already delivered as part of the service (such as sent emails).
9.6 Profile Photos
Your profile photo must be an image you have the right to use and must comply with the Community Guidelines above. We may remove any profile photo that violates these Terms and may suspend accounts that repeatedly upload violating images.
9.7 Reporting and Blocking
- Reporting: If you see content or behavior that violates these Terms, report it using the in-app report tool available on any post, comment, or user profile. Reports reach our moderation team immediately; we aim to review and act on them within 24 hours, on the basis described in Section 9.4.
- Blocking: You can block another user at any time from their profile or from the content menu on their posts and comments. Blocking ends any friendship between you, prevents that user from adding you again, and hides each of you from the other's comments, reactions, and activity. You can manage the people you have blocked in Settings > Privacy > Blocked Users.
By using the social features, you acknowledge that there is no tolerance for objectionable content or abusive users, and that we may remove content and restrict accounts to enforce this.
10. Subscriptions & Payments
10.1 Billing
All payments are processed through the Apple App Store. Subscription fees are billed in advance on a recurring basis (monthly or annually).
10.2 Free Trials
We may offer free trial periods. If you do not cancel before the trial ends, you will be automatically charged. Free trials are limited to one per Apple ID.
10.3 Auto-Renewal
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Manage subscriptions in your Apple ID account settings.
10.4 Cancellation
You may cancel at any time through your Apple ID settings. You retain access until the end of your paid period. We do not provide refunds for partial periods when you choose to cancel. Section 14.2 sets out the different position where we end your account for inactivity, for our convenience, or because we discontinue the service, and Section 17 preserves any statutory refund rights you have where you live.
10.5 Refunds
Refund requests must be made through Apple. We cannot issue refunds directly.
10.6 Price Changes
We may change prices at any time. Changes take effect at your next billing period. Cancel before renewal if you do not agree.
10.7 Referral Program ("Give 7, Get 7")
Homebound may offer a referral program. Currently, when a friend joins Homebound through your invite and completes their first qualifying trip, you and your friend each receive 7 days of Homebound+ at no charge. Qualifying trips and attribution are subject to program rules (currently: the referred account must be created within 72 hours of accepting the invite, and the trip must be active for at least 30 minutes), and the credit you can earn is capped (currently 90 days per rolling 365-day period). Referral credit has no cash value and is not transferable. We may review any referral before or after credit is applied. Self-referral, duplicate or fake accounts, or other activity contrary to the intent of the program may result in forfeiture of credit and account termination. We may modify, suspend, or end the referral program at any time; except where credit was obtained through abuse of the program, credit already applied to your account will not be revoked.
11. Intellectual Property
11.1 Our Property
Homebound, including its code, design, logos, and content, is owned by Homebound LLC and protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or decompile the App.
11.2 Your Content
You retain ownership of content you create (trip notes, comments, profile photos, etc.). By using the App, you grant us a license to use this content solely to provide the service.
11.3 Copyright Infringement Claims (DMCA)
We respect the intellectual property rights of others and expect users to do the same. If you believe content available through the App (for example, a profile photo or Activity Feed content) infringes your copyright, send a notification of claimed infringement to our designated agent:
Copyright Agent Homebound LLC 1518 Lake Front Ct Park City, UT 84098 Email: legal@homeboundapp.com Phone: (805) 706-0663
Our designated agent is registered with the U.S. Copyright Office (Registration No. DMCA-1076045). Your notice must comply with 17 U.S.C. § 512(c)(3) and include: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the allegedly infringing material and information reasonably sufficient for us to locate it; (3) your contact information; (4) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (5) a statement, under penalty of perjury, that the notification is accurate and that you are authorized to act on behalf of the copyright owner; and (6) your physical or electronic signature.
Upon receiving a valid notice, we will act expeditiously to remove or disable access to the identified material. If your content was removed and you believe this was a mistake or misidentification, you may submit a counter-notification meeting the requirements of 17 U.S.C. § 512(g) to the same agent; we will forward it to the original complainant and may restore the material as the DMCA provides.
11.4 Repeat Infringers
In appropriate circumstances, we will terminate the accounts of users who are repeat copyright infringers.
12. Limitation of Liability
12.1 Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12.2 Limitation of Damages
SUBJECT TO SECTION 12.4, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOMEBOUND LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, OR ANY DAMAGES RESULTING FROM YOUR USE OF THE APP, FAILURE OF NOTIFICATIONS, FAILURE OF CONTACTS TO RESPOND, INJURY OR PROPERTY DAMAGE, OR TECHNICAL FAILURES.
12.3 Maximum Liability
SUBJECT TO SECTION 12.4, OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
12.4 What These Limits Do Not Cover
Nothing in Sections 12.1, 12.2, or 12.3 limits or excludes our liability for:
- death or personal injury caused by our negligence;
- our gross negligence, recklessness, or willful misconduct;
- fraud or fraudulent misrepresentation;
- any other liability that cannot lawfully be limited or excluded.
We include this carve-out deliberately. A safety app should not ask its users to release it from responsibility for its own serious misconduct, and we are not asking you to.
12.5 State-Specific Savings Clause
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. Nothing in this Section applies to you to the extent your jurisdiction prohibits it, and in that case the limitation is modified only so far as necessary to make it enforceable, with the remainder of this Section left in force. Without limiting that:
- Virginia: Virginia law voids pre-injury releases of liability for personal injury. Nothing in these Terms operates as such a release for a Virginia resident.
- Montana: Under Mont. Code Ann. § 28-2-702, a contract exempting a party from responsibility for willful injury or violation of law is void. Nothing in these Terms operates as such an exemption.
- New Jersey, Louisiana, and other states limiting waivers of consumer remedies: those limits apply notwithstanding anything in this Section.
If a court finds any part of Sections 12.1 through 12.3 unenforceable, the remaining parts stay in effect, and the unenforceable part is enforced to the maximum extent the law allows.
Note for EU/EEA/UK/Swiss Users: These limitations do not exclude or limit liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
Note for Australian Users: These limitations are subject to the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies rights you may have under the Competition and Consumer Act 2010 (Cth) that cannot be excluded.
Note for New Zealand Users: These limitations are subject to the Consumer Guarantees Act 1993 and Fair Trading Act 1986 where applicable.
13. Indemnification
You agree to indemnify and hold harmless Homebound LLC and its members, managers, officers, employees, and agents from third-party claims, and the reasonable damages, losses, and legal expenses arising from them, to the extent the claim arises from:
- content you post, upload, or send through the App;
- your breach of these Terms or of our Acceptable Use Policy;
- your infringement or violation of a third party's rights, including using the location-sharing features to harass, stalk, or monitor someone; or
- your addition of an emergency contact who did not agree to be added.
This does not apply to:
- any claim brought by you, or by your estate, family, or heirs — including a claim arising from injury on a trip;
- any claim to the extent it arises from our own negligence, gross negligence, recklessness, willful misconduct, or breach of these Terms; or
- anything an applicable consumer protection law prohibits us from requiring.
We will notify you promptly of any claim we ask you to indemnify. We will control the defense and settlement of that claim and select counsel, and you will reimburse our reasonable legal expenses as described above. You may participate in the defense at your own expense with counsel of your choosing; we will keep you reasonably informed about the claim and consider your input in good faith. We will not settle a claim in a way that imposes an obligation on you — including any payment by you or admission of fault — without your consent, which you will not unreasonably withhold. You agree to cooperate reasonably with the defense.
14. Termination
14.1 By You
You may delete your account at any time through the App. When you request account deletion, there is a 30-day grace period during which you can cancel the request. After 30 days, your account and all associated data will be permanently deleted. The grace period does not apply to deletions requested by a parent or guardian, or to accounts we find belong to someone below the minimum age for their region — those are deleted as soon as we have verified the request (Section 2.2, and Section 5 of our Privacy Policy). Cancel any active subscription separately through the App Store.
14.2 By Us
We may suspend or terminate your account for violation of these Terms, fraudulent activity, extended inactivity, or legal requirements. How we do it depends on why:
For cause — violations, fraud, abuse, or legal requirements. We may suspend or terminate immediately and without prior notice where the conduct is serious — for example, harassment or stalking through the location features, false SOS alerts, threats, content involving minors, or activity we must act on by law. We will tell you what happened after the fact, unless the law prevents us. Less serious or first-time issues will normally get a warning and a chance to fix the problem first.
For inactivity. We will not terminate an account for inactivity without giving you at least 30 days' notice by email, sent to the address on your account, and a chance to keep it by signing in. We will not terminate a paid subscriber's account for inactivity while their subscription is active.
Active trips. We will not terminate or suspend an account while that user is on an active trip, except where continuing the trip would itself cause harm — for example, where the account is being used to stalk someone, or where the law requires immediate action. Where we must act during an active trip, we will, where it is safe and lawful to do so, notify the trip's safety contacts that monitoring has ended so nobody is left believing someone is being watched over when they are not.
Paid subscriptions. If we terminate your account for inactivity, for our own convenience, or because we discontinue the service, and you have paid for a subscription period you have not used, we will request a refund of the unused portion from Apple on your behalf, or credit you the equivalent — your choice. Because Apple processes all payments, refunds are issued by Apple; we will support your request. We are not obliged to refund a subscription terminated for cause.
Discontinuing the service. If we ever shut Homebound down, we will give at least 30 days' notice by email and in the App, stop charging new subscription periods, and give you time to export your data before it is deleted.
14.3 Effect of Termination
Upon termination, your right to use the App ceases and we will delete your account data (subject to the 30-day grace period for user-initiated deletions, and the exceptions to that grace period in our Privacy Policy). Sections 11 (Intellectual Property), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), and 16 (Dispute Resolution) survive termination.
15. Governing Law
These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law provisions.
For EU/EEA/UK/Swiss Users: This choice of law does not deprive you of protections under mandatory laws of your country of residence.
For Australian and New Zealand Users: This choice of law does not exclude any mandatory consumer protection laws that apply in your jurisdiction.
16. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IF YOU ARE IN THE UNITED STATES AND DO NOT OPT OUT AS DESCRIBED IN SECTION 16.3, IT REQUIRES YOU TO ARBITRATE DISPUTES INDIVIDUALLY, AND IT MEANS THAT:
- YOU ARE GIVING UP YOUR RIGHT TO SUE US IN COURT.
- YOU ARE GIVING UP YOUR RIGHT TO A TRIAL BY JURY.
- YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.
- Except as stated below, an arbitrator — not a judge or jury — will decide your claim, and appeal rights are limited.
16.1 Informal Resolution First
Before starting an arbitration or filing any claim, contact us at legal@homeboundapp.com with a short description of the dispute and what you want. We will do the same before bringing a claim against you. Both of us agree to try to resolve it informally for at least 30 days. This step is required, and the 30 days does not count against any limitations period. Either of us may go to small claims court instead at any time.
16.2 Arbitration (US Users Only)
For users in the United States: if we cannot resolve a dispute informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by this Section. The Federal Arbitration Act governs its interpretation and enforcement.
If the AAA Consumer Arbitration Rules and this Section conflict, the AAA rules control except where this Section gives you more than they do.
16.3 Your Right to Opt Out — 30 Days
You can decline arbitration entirely, and nothing bad happens if you do.
Send an email to legal@homeboundapp.com with the subject line "Arbitration Opt-Out", including your name and the email address on your Homebound account, within 30 days of the later of (a) the date you first accepted these Terms, or (b) the date you accepted a version of these Terms that first introduced this arbitration provision.
That is all it takes. If you opt out:
- Sections 16.2, 16.4, 16.5, and 16.6 do not apply to you, and neither does the class action waiver in Section 16.7.
- You keep your right to sue in court and your right to a jury trial.
- Your account, your subscription, and your use of Homebound are unaffected. We will not terminate, restrict, or price your account differently because you opted out.
Opting out of an earlier version of these Terms carries forward — you do not have to opt out again.
16.4 Where Arbitration Happens
Arbitration will take place in the county where you live, or anywhere else we both agree, or — at your election — by telephone, videoconference, or on documents only. We will not ask you to travel to Utah to arbitrate. Where the AAA Consumer Arbitration Rules give you a choice of hearing locale, that choice is yours.
16.5 Who Pays
- You pay only the consumer filing fee set by the AAA Consumer Arbitration Rules (currently $225), and no more. We will pay all other AAA administrative fees and the arbitrator's fees and expenses, regardless of who wins.
- If the AAA filing fee would be a hardship for you, tell us and we will pay it too.
- Each side otherwise bears its own attorneys' fees, except where a statute or the arbitrator's award provides otherwise.
- If the arbitrator finds your claim was frivolous or brought for an improper purpose, they may reallocate fees as the AAA rules permit.
16.6 Coordinated or Mass Filings
If 25 or more similar arbitration demands are filed against us by or with the assistance of the same law firm or coordinated group, the AAA will administer them in batches of no more than 50 as follows, and the parties agree this batching is a condition of arbitration:
- Each batch is treated as a single consolidated arbitration with one arbitrator, one set of filing fees, and one hearing locale determined under Section 16.4.
- The first batch proceeds as bellwether cases. The parties will use the outcomes in good faith to try to resolve the remaining demands, including through mediation, before further batches proceed.
- Any statute of limitations is tolled for demands awaiting their batch.
- If a court or the AAA holds this Section 16.6 unenforceable as to a set of demands, those demands proceed in court, and the class action waiver in Section 16.7 does not apply to them.
This provision exists so that large numbers of related claims can be resolved fairly and affordably for both sides, not to delay anyone's claim. Nothing here prevents you from pursuing your own claim promptly.
16.7 Class Action Waiver (US Users Only)
For users in the United States who have not opted out under Section 16.3: YOU AND HOMEBOUND LLC EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims except as Section 16.6 provides, and may not preside over any class or representative proceeding.
If this Section 16.7 is found unenforceable as to a particular claim, that claim — and only that claim — is severed from the arbitration and proceeds in court. Public injunctive relief claims, and claims that cannot lawfully be waived (including California private-attorney-general claims where applicable), proceed in court.
16.8 Exceptions
The following are never subject to arbitration, by either of us: claims in small claims court while they remain there; claims for injunctive or other equitable relief relating to intellectual property or unauthorized access to the service; and any claim that applicable law says cannot be arbitrated. Either party may also seek temporary emergency relief from a court to prevent irreparable harm.
16.9 Severability and Changes
If any part of this Section 16 is unenforceable, the rest remains in effect, except as Sections 16.6 and 16.7 specifically provide. If we materially change this Section 16 in the future, you will get a new 30-day opportunity to opt out under Section 16.3, and the change will not apply to any dispute we already know about.
17. International Consumer Rights
For EU, EEA, UK, and Swiss Users
If you are in the EU, EEA, UK, or Switzerland, the following apply to you:
- Consumer Protection: Nothing in these Terms limits consumer protection rights under mandatory laws of your country. These Terms do not exclude liability that cannot be excluded under applicable law.
- Statutory Rights: Nothing in these Terms affects your statutory rights as a consumer.
- Court Jurisdiction: You may bring legal proceedings in the courts of your country of residence. We may only bring proceedings against you in your country of residence.
- Arbitration Exemption: The arbitration and class action waiver provisions in Section 16 do not apply to you. You are not required to arbitrate disputes.
- Right of Withdrawal: For digital purchases, you have a 14-day right of withdrawal. By using the subscription immediately, you acknowledge you waive this right once the content is provided. Request refunds through Apple.
For Canadian Users
If you are in Canada, the following apply to you:
- Consumer Protection: Nothing in these Terms excludes or limits any warranties, conditions, or rights you may have under Canadian consumer protection legislation.
- Arbitration Exemption: The arbitration and class action waiver provisions in Section 16 do not apply to you where prohibited by provincial law.
- Language: You have requested that these Terms and all related documents be drawn up in English. Vous avez demandé que cette convention ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.
For Australian Users
If you are in Australia, the following apply to you:
- Consumer Guarantees: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures, you are entitled to cancel your subscription and receive a refund for any unused portion.
- Arbitration Exemption: The arbitration and class action waiver provisions in Section 16 do not apply to you.
For New Zealand Users
If you are in New Zealand, the following apply to you:
- Consumer Guarantees Act: Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Consumer Guarantees Act 1993.
- Arbitration Exemption: The arbitration and class action waiver provisions in Section 16 do not apply to you.
18. Changes to Terms
We may modify these Terms at any time. When we do, we update the "Last Updated" date at the top of this document.
When we ask you to accept again. If the "Last Updated" date of these Terms — or of our Privacy Policy — is newer than the version you last accepted, the App shows you a full-screen notice the next time it loads your profile. That notice tells you which document changed, links to both documents, and asks you to agree before you continue using the App. Because the two documents are versioned independently, a change to one is not described as a change to the other: if only these Terms change, the notice says so.
Agreeing records the current version of both documents against your account. If one of them has not changed since you last accepted it, its original acceptance date is kept, so your record continues to reflect when you actually agreed to each version. This prompt depends only on the versions of these documents — it is independent of your App version, and updating the App does not by itself change your consent record.
We ask for your agreement through the in-app notice described above. Simply continuing to use the App is not how you accept updated Terms, and we do not treat it as acceptance. If you disagree with an update, stop using the App and delete your account through Settings > Account > Delete Account.
Changes are not retroactive: a dispute that arose before an update is governed by the version of these Terms in effect when it arose. Changes to Section 16 (Dispute Resolution) reopen your 30-day right to opt out of arbitration.
19. General Provisions
- Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Homebound LLC.
- Severability: If any provision is unenforceable, the remaining provisions continue in effect.
- Waiver: Our failure to enforce a right does not waive that right.
- Assignment: You may not assign these Terms without our consent. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, financing, reorganization, or sale of assets. Any assignee takes these Terms subject to our Privacy Policy, including the Business Transfers commitments in Section 3.6 of that policy: your personal information stays governed by the policy you accepted until you are given notice of any materially different one. An assignment that would leave you with fewer privacy protections is not permitted without that notice.
- No Third-Party Beneficiaries: These Terms do not create third-party rights, except as expressly provided. Apple Inc. is a third-party beneficiary of these Terms as described in Section 21.
- Force Majeure: Neither party is liable for failure to perform caused by events beyond its reasonable control. This does not limit Section 12.4.
- Notices: We send notices to the email address on your account; keep it current. You send notices to legal@homeboundapp.com, or to the postal address in Section 20.
20. Contact Information
General Questions: legal@homeboundapp.com
Privacy Requests: privacy@homeboundapp.com
Copyright / DMCA Notices: legal@homeboundapp.com (see Section 11.3)
Arbitration Opt-Out: legal@homeboundapp.com, subject line "Arbitration Opt-Out" (see Section 16.3)
Support: support@homeboundapp.com
Postal: Homebound LLC, 1518 Lake Front Ct, Park City, UT 84098, United States
21. Apple App Store Terms
These Terms are between you and Homebound LLC only, not with Apple Inc. Homebound LLC, not Apple, is solely responsible for the App and its content.
- Scope of License: Your license to use the App is a non-transferable license to use it on Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Maintenance and Support: Homebound LLC is solely responsible for support. Apple has no obligation to provide any maintenance or support.
- Warranty: In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are the sole responsibility of Homebound LLC.
- Product Claims: Homebound LLC, not Apple, is responsible for addressing any claims relating to the App or your use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or privacy law.
- Intellectual Property Claims: Homebound LLC, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the App infringes that third party's intellectual property rights.
- Legal Compliance: You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.
These Terms of Service are effective as of July 28, 2026.
BY CREATING AN ACCOUNT AND ACCEPTING THESE TERMS IN THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THEM AND AGREE TO BE BOUND BY THEM.